Tuesday, October 30, 2007

I Forgot

As my wife and I were walking out of church Sunday evening, she noticed that a container collecting food for a food drive the church was promoting was empty. She turned and said "how sad, there aren't any cans in the box for the food drive." Confused, I said "what food drive?" She scolded me saying, "the one in the bulletin last week. Didn't you read it?!" As a staff member in the communications department, I read it a few times. In fact, I proofed it before it went to print! That got me to thinking, why didn't I remember?

Part of the reason is that I don't go to church for events. I go to worship God, be developed in my faith, and be equipped to change the world for His glory. Now, that by no means trivializes the food drive. It simply explains why the small blurb in the bulletin didn't resonate with me. In that, I realized that once a week communication has some significant limitations. Mainly, most people forget the events of the bulletin by the time they reach their car after the service, let alone remember to go to the store, pick up some canned goods and return them to church the next week. So, how do we remind people?

Our answer is to use our blog. The church I work for is divided into different communities, each with their own programs, ministries and worship style, united by the same teaching. The youngest of the three communities has a blog, and uses it for general interest purposes. It isn't about this verse or that passage all the time. Sometimes it is a funny YouTube video that is going around, and other times it's an update on what the pastor does to relax. In this case, the food drive will be a perfect fit. Because we have a blog, we have a mid week opportunity to remind the congregation that they have an opportunity to give. By using the blog this way, it will take the digital communication and translate into a tangible result.

Another way I have seen work, but only works when planning ahead, is to provide some tangible reminder for people to take home. At my previous job, we used to literally have pallets of empty boxes for people to take home, fill up, and bring back. There were several reminders built in. First, you had a bunch of empty boxes all over the place screaming, "oh ya, there is a food drive". Second, people would literally have a box to see and remind them that they need to fill up a box. And finally, as the boxes are returned and stacked in various locations, people were reminded, "oh ya, I still have that box that I need to fill up".

Obviously different applications can be applied at different places, but those are two methods, one about damage control, one about planning ahead successfully, to reach your congregation more than once a week.

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