Internet Ministry Survey

The Center for Church Communications is doing a survey to see how various ministries are using the web, what is working, and what isn't. If you are the main web person (or hold the most knowledge about it), take the survey to help them gather their data. The data they gather will help all of us be more effective.

This Post is Green (How Trends can Devalue Your Message)

Through a blog I frequent, I was pointed to a New York Times article announcement of the "color of the year". It wasn't the color that intrigued me, rather, it was one of the quotes in the article. Now, before I go down that road, I just have to say that I find it quite amusing that a committee of people sit around talking about which colors should or should not be "in". Thanks for doing the thinking for me guys...now I can follow your lead like a mindless robot until the color is so overused that I blend in with everyone else trying to communicate their message. While that may be a cynical perspective, the quote that caught my attention points to a similar problem - how trends can swing from helping your brand to hurting it.

In the article, a comment was made about the color green. Thinking about our culture, and the huge trend towards an "environmentally friendly" public image, you would think that the color green would be nominated instead of the shade of blue that won. After all, green is green, right?

For educated consumers, Mr. Pean said, the overuse of green in marketing is increasingly a turn-off.

Wait. Isn't being environmentally friendly a good thing? Last I checked, it still matters. However, now that everyone is saying that they care, it begins to mean less. While I'm glad that Ford is green, so is Chevy, Toyota and Honda. The "greenness" of a company no longer differentiates them from everyone else.

I think this is a very important lessen for the church to understand. Too often, the recommendation for the next series title starts with "Make it look like those [insert ad campaign name here] ads". The issue however, is that unless the appropriation of these campaigns are done at the very forefront of a trend, the marketing materials have the potential to actually turn the target audience off. Yikes! Now, it doesn't mean that these ideas can't work, it just means that conversations and research should be done before solidifying a campaign approach like this. Make sure the ideas aren't already over saturated in the audience you are trying to reach, or that the value of the campaign has been diluted.

If there isn't a differentiation between the message of the church, and the message of our culture, then something is terribly wrong. After all, the church isn't supposed to look like culture...it is supposed to look different. Our marketing should be no different.

On the Shoulders of Normal People

I have been enjoying the benefits of community recently. Not "real life" community, rather, an online community. The folks over at Church Marketing Sucks graciously started a "lab" quite some time ago where church practitioners from various capacities (design, video, pastor, etc) come together to lament, critique, and brainstorm. Recently, I have gotten more involved and have tried to contribute to the needs of my fellow church designer. Today, as I was reading a post, I couldn't think of a solution, so I moved on a bit frustrated at my inability to help. I checked back a few hours later, and an idea was suggested that I really enjoyed. From that, I was able to suggest a specific application for that idea, as well a suggest new idea. I realized that it doesn't take an earth-shattering idea to come to great design solution. Instead, it simply takes a conversation. Not to say that the idea suggested was bad (because it was great), but it was the conversation that triggered a new idea to suggest.

Design can be one of the most selfless trades that I have seen. Our ideas are very rarely 100% ours. In fact, they are often 10-15% ours. We are simply the executers of vision, with a little sprinkle of us mixed in. As we continue to create, having resources like the CMS Lab, as well as co-workers and friends to have conversations about communications is vital. We don't always need to stand on the shoulders of giants to accomplish much in our trade. Often standing on the shoulders of normal people works just as well.

Why Font Matters

It seems that fonts either get too much attention, or not enough. While the study of typography can be a very dull science for some, there is much impact that can be made through a sound understanding of type. But for those of you who don't care too much about devoting your life to studying letters (other than Paul's), I'll give you the most important piece of typographic knowledge that is forgotten much too often. It won't seem too profound until your next encounter with bad typography, but I promise you it is significant.

Pick a font that is readable.

I know, I know... "duh". Shockingly though, there are WAY to many businesses and organizations that simply fail to choose a font that is readable. Last night on the freeway, I was driving by a BMW that had a web address on it. Part of the address was legible, and peaked my interest. I wanted to know what this site was so I could find more.

Let's stop there for a second. The fact that a part of a website demanded enough of my attention to cause me to speed up to try to read the website is HUGE for any business or organization.

Now, the sad part. After 20 seconds of glancing over trying to read the web address, I gave up. That means I won't go on the site, nor will I ever have the chance to buy any of the products there. A lost sale. All because I couldn't read the font. Those meetings figuring out what products to sell, how to choose an effective web address that would capture people, and developing strategies for getting the word out were all a waste...because of a poor font choice.

I know this may sound like an over dramatic post, but it isn't. If you are promoting your church, but people can't read what you are saying, you will fail in getting your message out. It would be the same as preaching a sermon in a language that no one understands.

A quick way to check the readability of a font. You ready? This will be an earth shattering bit of info...Ask someone else. If the answer doesn't seem clear by asking those around you, drive to a nearby store and ask someone out front if they can read what it says. Obviously this only applies to fonts that are beyond your normal Arial or Times type fonts. Typically cursives have the most problems. Also, don't ask if people like the font, ask if they can read it. That is a subtle difference that I have learned changes the answer completely.

So once you have a message that is worth sharing, make sure you communicate it in a way that others can understand. Obviously everyone won't respond, but those that are interested will...because they could read it.

Think Outside the Budget

I'm working on a brochure right now that will be passed out to college students, as well as play a role in a campaign to re-energize one of the communities in our church. In our brainstorming, we came up with the idea to have a photobooth for members of the congregation to get their photos taken to be used a as a background. Playing off the "behind every face lies a story" phrase, we were really excited about the idea. So, I began to research.

I found that renting a photobooth would run around $1700, while buying one would set us back a little over $6,000. So, it was time to think outside the budget. As I was researching photobooth photos to use in the initial brochure design, I found a lot of people posting pictures they took on their macs, using a program called photobooth. Great program with limited practical use...or so I thought. I figured, because the photos are going to be small and in the background, quality might not be an issue. So, we gave it a shot. After the services each weekend, the leadership invited people to come out and be a part of the project by getting their photos taken. We had over 130 people stop by to get their photos taken, and it really showed a great cross section of the types of people who "fit" here at church. More than anything, I was excited to see an idea work so well that was a result of not being able to do what we would have done if we had the money.

I think big budgets are often a hindrance. They allow us to rest on the fact that we can afford to do whatever we want. Sometimes not having enough money can in fact limit a project, but I think true creativity shows up when we are low on funds, and still deliver outstanding results.

Keep on Keepin' on

Very sorry for the massive delay in posting. I have been swamped at work with a major project, and now that it is back from print and mailed out to a few thousand households in the High Desert, I can reflect a bit on the chaos. The project was a magazine that we were trying to get done for Thanksgiving (along with a few other things all due at the same time). Typically we try to get our magazines in homes on the first of the month, but with Thanksgiving being a family gathering oriented event, we thought it would be great to have the magazine in the hands of the congregation to show to their holiday guests. Getting it in homes a week and a half early meant my deadline was a week and a half sooner than I was used to.

It wasn't just the deadline that made the project chaotic. The magazine was focused around compassion and I was having a really hard time figuring out how to communicate it visually without using the standard ideas. And not just once. There were three articles about it. I hit a creative wall, and couldn't seem to get through it. I began to realize that often the walls we face aren't because we are pursuing the wrong idea, rather, it is because we haven't pursued the right idea long enough. I am very happy with the final design, and am shocked to see where it is today, considering where it was just a few weeks ago. All the building blocks are the same...I just spent a lot of time moving them around.

From what I have seen, communications is no different. If you say something only once, the message will probably not make an impact. Instead, you have to live your life in a way that shows that you care about what you are constantly talking about, or your message will lose its teeth. Keep pursuing the thing that are right. If things don't seem to be coming together, then maybe you just haven't pursued it long enough.

Free 411...and more

Google unleashes a free 411 service. Nothing that I can say here that the video doesn't cover. But what about application? So I can get free 411, how does that help the church? Glad you asked.

Because Google is dominating the search world, and is rumored to be starting their own cell phone company, their presence in the hands of the consumers of America (and the world) is growing rapidly. And the church can benefit. Google has something called the Google Local Business Center. It's basically the service that allows you to input your business/church's important information so that the various Google tools can yield an accurate result. That is how this new Goog-411 service helps you.

As seen in the video, the caller can choose to receive a text message, or be directed to a map of the location they are calling about. If they are calling about a church in your area, you want to make sure your information is accurate so they can find it. Appropriate open hours (service times would be a great fit here instead of office hours) and contact information are available to anyone who needs them. This is a great, easy and free way to make your church easier to find for those who are looking. Oh ya, and it saves you a buck if you are looking for a place to eat in the area.